Support

REFRESH < Recheck your system after you have made changes.

Security Settings Problem!

Your browser's security/advanced settings do not have Cookies enabled. This means we cannot test your system. Click on the FIX IT button below to find out how to enable cookies on your browser

Technical assistance

If you have tried all the FIX IT methods above and are still experiencing problems. Please click on Full Shockwave System Check above so we can analyse you system more thoroughly. Enter your email address and the details of the problem your are experiencing and we will try to help you.

If you cannot access the Full Shockwave System Check please use the form below:

Fix It Guides

• Supported Platforms
• Supported Browsers
• Security Setting (enabling Javascript and Cookies)
• Installing Shockwave
• Changing Screen Resolution
• Changing Colour Depth